Wandsworth Borough Council extends contract with Liberata to run business rate collections

Liberata, the business process innovation company, today announced that Wandsworth Borough Council has extended its contract with the company to run the collection and processing of business rates until 2019. Liberata has worked with Wandsworth Borough Council since 1999, collecting approximately £119m annually from almost 9,000 businesses trading in the Borough. Since then, Liberata and Wandsworth have worked together in a partnership through various re-bids and extensions; the partnership has enabled Wandsworth to become one of London’s top performers for business rate collections.

Kevin Legg, Assistant Director (Revenue Services) at Wandsworth Borough Council, said: “We look forward to extending our partnership with Liberata. The results speak for themselves, as for the past three years the partnership has helped the council to achieve collection rates of 99%, placing it in the upper quartile for business rate collections across London Boroughs.”

Vijay Chandiramani, COO of Local Government Business Process Services at Liberata, said: “In the face of ongoing challenges, it is important that councils ensure they can effectively collect due revenue. Our ongoing work with Wandsworth is a great example of how our sector specific expertise and effective process automation and data analytics is delivering a cost-effective, low-risk, and high-value services to local councils.”

About Liberata (www.liberata.com)

Established in 1975, Liberata is a business process services company that provides specialist outsourcing, on-demand business services and a full range of IT services. With 2,000 staff operating from 15 locations across the UK, Liberata has served customers in the public and private sectors for over 40 years. Public sector customers include Ministry of Justice, London Borough of Bromley, Barrow, Pendle, North Somerset, Burnley, Worcestershire and over 150 UK local authorities that connected to its CapacityGrid business in 2015. Liberata continues to support youth employment having taken on 51 apprentices in a variety of roles since January 2014.